Monday, 25 February 2008

Named and shamed: Wates Residential

Outside the house two doors down from me is a very large sign. About 10 times the size of a usual estate agent board, it towers up on stilts, declaring how the house behind would be another successful new development for Wates Residential.

The house has now been developed, and its three flats are on the market for large sums of money. But just like the unsold flats, the sign remains, presumably because Wates has little incentive to remove such a large advertising hoarding, especially one that it concreted in the ground.

But after a year of having my house known as 'the one near The Biggest Sign in the World', I have had enough.

So I phoned Wates in the first week of February and leave a message on the voicemail of the Customer Service Team, London Area. I am polite and leave a message asking for them to contact me.

I receive no answer so on 19 February I send an email to them, detailing my concerns and asking for a response. I cc into the email my councillor, Dean Walton.

Dean replies on 23 February, saying he has passed on my concern to the council's casework officers.

From Wates, I continue to hear nothing (as of 25 February, close to a month after first getting in touch).

I check the company's website and its statements about its social responsibility ring rather hollow. From my experience this real estate developer has little interest in the communities in operates in.

I continue to look forward to a response from Wates, and will edit this post if and when I do.

1 comment:

Brockley Jon said...

That sign really is a joke. It's huge - you practically have to stand on the other side of the road to read it properly. I could understand it on a busy road, with fast moving traffic or at a junction, but on a quiet residential street? - it's a big waste of money. How Wates Residential expect to actually shift the places when there is a hideous sign outside, I just don't know.